1. Definitions
In these Terms and Conditions, the following definitions apply unless context requires otherwise:
- "rq789", "Platform", "we", "us", "our" refers to the rq789 online betting and casino service available at rq789.app and all associated subdomains and mobile interfaces.
- "Player", "User", "you", "your" refers to any individual who accesses, registers on, or uses the rq789 platform in any capacity.
- "Account" means the personal registered account created by a Player on rq789, through which the Player accesses betting, casino, and payment functions.
- "PKR" means Pakistani Rupee, the primary account currency supported on rq789.
- "Wager" or "Bet" refers to any real-money stake placed by a Player on any sports market, casino game, slot, or other gambling product offered on rq789.
- "Bonus Funds" refers to non-withdrawable promotional credits awarded to Players subject to applicable wagering requirements.
- "KYC" means Know Your Customer identity verification procedures conducted by rq789 to confirm a Player's identity, age, and source of funds where applicable.
2. Eligibility & Age Restriction
2.1Age Requirement. Access to rq789 is strictly restricted to individuals who are 18 years of age or older. By registering an account on rq789, you represent and warrant that you are at least 18 years old. rq789 reserves the right to request documentary proof of age at any time, including during account registration, KYC, or prior to processing withdrawals.
2.2Jurisdictional Compliance. It is your sole responsibility to ensure that online gambling is legal in the jurisdiction in which you are located or are a resident at the time of participation. rq789 does not represent that its services are available or lawful in all jurisdictions. Players from jurisdictions where online gambling is prohibited are not permitted to use rq789. Pakistani players in particular must independently verify compliance with applicable Pakistani laws before participating.
2.3Single Account. Each Player may maintain only one active account on rq789. The creation of multiple accounts — whether under the same name, household, device, IP address, or payment method — is prohibited and will result in the suspension of all associated accounts and the forfeiture of any balances therein.
3. Account Registration
To access real-money services on rq789, you must complete the registration process in full and accurately. You agree to:
- Provide truthful, accurate, and complete registration information including your legal name, date of birth, Pakistani mobile number, and email address.
- Maintain and promptly update your account information to ensure it remains accurate and complete at all times.
- Keep your rq789 login credentials — username and password — strictly confidential. You must not share your account access with any third party.
- Notify rq789 immediately if you suspect any unauthorised access to or use of your account.
- Accept responsibility for all activity conducted through your rq789 account, whether authorised by you or not, in circumstances where you have failed to maintain adequate password security.
rq789 reserves the right to decline any registration application, suspend an account pending verification, or permanently close an account if the information provided is found to be false, incomplete, or misleading.
4. Deposits & Withdrawals
4.1Accepted Methods. rq789 accepts deposits and processes withdrawals via JazzCash, Easypaisa, HBL bank transfer, UBL bank transfer, Meezan Bank, Bank Alfalah, and USDT TRC20. Minimum and maximum transaction limits apply per method and are displayed in the rq789 cashier at the time of transaction.
4.2PKR Currency. All accounts on rq789 are denominated in Pakistani Rupees (PKR). Cryptocurrency deposits are converted to PKR at the prevailing exchange rate at the time of crediting. rq789 does not accept third-party payment sources — all deposit instruments must be registered in the Player's own name.
4.3Withdrawal Processing. Withdrawal requests are subject to KYC verification. rq789 reserves the right to request identification documents (including a copy of the Player's CNIC) before processing any withdrawal. Processing times vary by method and are estimates only — rq789 does not guarantee specific processing timelines.
4.4Anti-Money Laundering. rq789 complies with applicable anti-money laundering (AML) obligations. Deposits made to an rq789 account must be withdrawn to the same method and account holder wherever technically possible. rq789 may request documentation to verify the source of funds for large deposits or withdrawals at its absolute discretion.
5. Betting & Wagering Rules
All bets placed on rq789 — whether on cricket, PSL, tennis, UFC, casino games, or slots — are subject to the following general rules:
- Once confirmed, a bet cannot be altered, cancelled, or reversed by the Player, except where rq789 has specifically offered a cash-out or early settlement feature for that market.
- rq789 reserves the right to void any bet placed on a market affected by a technical error, manifest pricing error, or breach of these Terms.
- In the event of a dispute regarding the outcome or settlement of a bet, the decision of rq789's trading team is final and binding, subject to the complaints procedure outlined in Section 15.
- Minimum and maximum stake limits apply per market and are displayed at the time of bet placement. rq789 may adjust individual Player stake limits at its discretion based on betting patterns.
- Matched betting, arbitrage betting, and the use of automated betting scripts or bots on rq789 is strictly prohibited and will result in account suspension.
6. Bonuses & Promotions
rq789 offers welcome bonuses, reload bonuses, free bets, and other promotional offers from time to time. The following general conditions apply to all rq789 promotions unless the specific promotion terms state otherwise:
- Bonuses are credited as non-withdrawable Bonus Funds subject to a wagering requirement before conversion to withdrawable cash.
- Welcome bonuses on rq789 are available to new Players only — one per person, household, IP address, and payment method.
- rq789 reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice.
- Bonus abuse — including but not limited to creating multiple accounts to claim the same bonus, collusion, or exploiting technical errors — will result in forfeiture of all bonus and associated winnings and may result in permanent account closure.
- Specific wagering requirements, eligible games, time limits, and minimum odds applicable to each promotion are stated in the individual promotion's terms.
7. Prohibited Activities
The following activities are strictly prohibited on rq789 and will result in immediate account suspension and forfeiture of balances:
- Using rq789 for any unlawful purpose or in violation of any applicable law or regulation.
- Providing false personal information during registration or KYC.
- Attempting to launder money or conduct any fraudulent financial activity through rq789.
- Using another person's payment credentials, account details, or identity on rq789 without their explicit authorisation.
- Colluding with other players in casino games to gain an unfair advantage.
- Using software, bots, or automated tools to place bets or interact with the rq789 platform in ways not intended for human players.
- Exploiting software bugs, glitches, or technical errors in rq789 games or systems for financial gain.
8. Intellectual Property
All content on rq789 — including but not limited to the rq789 brand name, logo, website design, software, game interfaces, graphics, text, and marketing materials — is the intellectual property of rq789 or its licensed third-party providers and is protected by applicable intellectual property laws. You may not copy, reproduce, modify, distribute, or commercially exploit any rq789 content without prior written authorisation.
9. Limitation of Liability
To the maximum extent permitted by applicable law, rq789 shall not be liable for:
- Any loss of profits, revenue, or data arising from your use of the rq789 platform.
- Service interruptions caused by server downtime, internet connectivity issues, scheduled maintenance, or events outside rq789's reasonable control.
- Any losses arising from a Player's failure to maintain secure login credentials or from unauthorised account access resulting from such failure.
- Losses arising from a Player's decision to gamble beyond their personal financial means.
rq789's total liability to any Player in respect of any claim arising out of or in connection with these Terms shall in no event exceed the amount deposited by that Player in the 30 days preceding the event giving rise to the claim.
10. Privacy & Data
rq789 collects and processes personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By registering on rq789, you consent to the collection, processing, and storage of your personal data as described in the Privacy Policy. This includes data collected during registration, KYC verification, payment processing, and general platform usage.
11. Responsible Gaming
rq789 is committed to promoting responsible gambling. The platform provides the following player protection tools, all accessible from the account settings panel after rq789 login:
- Deposit Limits — Set daily, weekly, or monthly maximum deposit amounts to your rq789 account.
- Loss Limits — Cap the maximum amount you can lose over a defined period.
- Session Time Reminders — Receive alerts after a specified period of continuous gameplay.
- Cooling-Off Periods — Temporarily suspend your access to rq789 for a defined period (24 hours to 6 months).
- Self-Exclusion — Permanently close your rq789 account and block yourself from re-registering. This option is irreversible for the stated exclusion period.
If you believe your gambling has become a problem, please use these tools immediately or contact rq789 support. rq789 enforces the 18+ age restriction strictly and does not market gambling services to minors.
12. Suspension & Termination
rq789 reserves the right to suspend or permanently close any Player account at any time, with or without prior notice, if the Player has breached any provision of these Terms, has engaged in fraudulent or prohibited activity, or if rq789 is required to do so to comply with applicable law or regulatory requirements. Upon termination for breach, any funds in the account may be forfeited at rq789's absolute discretion following investigation.
13. Governing Law
These Terms and Conditions, and any dispute or claim arising out of or in connection with them, shall be governed by and construed in accordance with the laws of the jurisdiction in which rq789 is licensed to operate. By accessing rq789, you submit to the exclusive jurisdiction of the competent courts of that jurisdiction for the resolution of any dispute, without prejudice to rq789's right to seek injunctive or other equitable relief in any jurisdiction.
14. Amendments
rq789 reserves the right to amend, update, or replace these Terms and Conditions at any time. Material changes will be communicated to registered Players by email or via a notice on the rq789 platform. Your continued use of rq789 following the publication of updated Terms constitutes your acceptance of those changes. If you do not agree with the revised Terms, you must cease using the platform and close your account.
15. Contact
For questions, complaints, or concerns relating to these Terms and Conditions, please contact the rq789 customer support team. The support team is available 24 hours a day, 7 days a week, via the on-site live chat function. Complaints will be acknowledged within 48 hours and investigated within a reasonable timeframe. rq789's email address for written correspondence is: [email protected]